FAQs

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• What is Pozible?

  Pozible is a crowdfunding platform and community for your creative projects and ideas. Developed for artists, musicians, filmmakers, journalists, designers, entrepreneurs, inventors, event organisers, software developers and all creative-minded people to help you make great things possible.

• What is crowdfunding?

  Wikipedia says crowdfunding is "the collective cooperation, attention and trust by people who network and pool their money together, usually via the Internet, to support efforts initiated by other people or organisations." We think it's the best way to mobilise support for great creative projects, transforming them from ideas into realities.

• How does it work?

  We offer creative individuals, groups and organisations a way to raise funds through selling tangible and intangible rewards by hosting a project on Pozible. Your projects must have a funding goal and a time limit (from 1 - 60 days) set by you, the project creator. During this time you spread the word about your amazing idea to your fans, friends, family and any strangers and sponsors you can wow with your pitch. Supporters simply register and help fund the project.
  
  We strongly recommend you read through our Pozible Handbook and Project Guidelines before you start planning your campaign.

• What is "all or nothing" crowdfunding?

  All Pozible projects must have a clear funding goal and a time limit within which the funds are to be raised. If the project doesn’t reach the target amount within the time limit, no money changes hands.

• What is the funding goal and project deadline?

  You're required to set a specific funding goal for your project and a time limit to meet this goal. The timeframe for projects is between 1-60 days (we usually recommend 50-60 days). The project deadline is the last date by which supporters can contribute funds toward your target.

• What happens when the project reaches its deadline?

  There are two scenarios:
  
  Funding Successful: If your project achieves or surpasses its funding goal - congratulations! All supporting funds are collected immediately. Pledges made using PayPal will be automatically transferred to your nominated PayPal account. Pledges made using a credit card will be transferred directly to your nominated bank account seven (7) days after the project deadline. You are then responsible for completing the project and delivering the rewards promised ito your supporters.
  
  Funding Unsuccessful: If your project doesn't meet its funding goal, all pledges are cancelled and no funds are transferred. But don't lose heart. You can always go 'back to the drawing board', re-think your master plan and try again. No fees apply to the project creator.

• Does Pozible collect a fee for this service?

  Yes, but only if your project reaches its funding target. If you don’t reach your funding target, no fees apply.
  
  Pozible Service Fee:
  5% Standard
  4% for invitations from our partner organisations and previous successful project creators.
  
  Transaction Fees:
  Credit / Debit Card on Pozible : 2.4% + 30c (Australian card) / 3.4% + 30c (international card) for each transaction.
  
  PayPal:
  Fees vary depending on your PayPal account type and location. For example, for commercial transactions in Australia, the fee is 2.4% + 30c per transaction. For a full list of PayPal fees, visit this PayPal page.
  
  For more info on setting up PayPal payment for your Pozible project, see our detailed post here.

• When does Pozible start collecting the pledges?

  Pozible starts collecting pledges once a project reaches 100% of its funding goal within its timeframe.

• Is there anything that isn't allowed to be a project?

  Our Project Guidelines provide more information on what projects Pozible accepts.

• Can projects raise more money than their goal?

  Yes, of course. Projects can gain support right until the project deadline. Even if you achieve your target, don't stop spreading the word!

• What are rewards?

  Rewards are designed by you to both a) encourage your supporters to fund your project and b) thank them for their support. Apart from a few specific exclusions covered in our Project Guidelines, Pozible offers the flexibility to create different tiers of rewards for different levels of support. You also have the ability to limit the availability and number of rewards.

• What can be offered?

  Whatever you think will capture the imagination of potential supporters and persuade them to back your project - get as creative as you dare! Whether it is an mp3 download or a VIP trip to LA, you can be as bold and imaginative as you're comfortable with. You just need to make sure you aren't offering financial returns as rewards, or anything else excluded in the Project Guidelines, and that you've budgeted for and are able to deliver the rewards on offer.

• Who is responsible for delivering the rewards?

  Project creators are fully responsible for delivering the rewards set out in the project, and by the time agreed; Pozible simply provides the platform to facilitate the rewards featured. If you are unable to deliver all rewards to all supporters as set out in your project, you may be in breach of consumer law and possibly responsible for providing a full refund to your project supporters.

• Can projects be edited after launch?

  Yes. You can edit the project after it launches, except for the Project Title - make sure you spellcheck! - Funding Goal, Time Frame, Start Date and any rewards already chosen by your supporters.

• What if my pledge payment is declined?

  If you receive an email regarding a declined payment, you can usually resolve it by simply logging into Pozible. Once you have logged in, a banner will be visible at the top of the page. Click on the ‘resubmit’ button and you will be navigated to a payment portal where you can re-enter your credit/debit card details and submit again. Your payment will be processed immediately and, if the credit/debit card details have been accepted, you'll receive a pop-up prompt and confirmation email.

• Can I resubmit my project if unsuccessful?

  Yes. However, we strongly recommend you rethink it carefully, consider an alternate marketing strategy and let us know how you intend to run it differently and why it's more likely to be successful with the new approach.

• Are support funds tax deductible?

  Pozible does not hold DGR (Deductible Gift Recipient) status. Typically, support funds for projects are not tax-deductible. However, if the project creator holds DGR status, they may offer and provide tax-deductible receipts and manage the associated record keeping.

• What currencies does Pozible support?

  You can set funding targets, rewards and pledge in most major currencies, wherever you are in the world, including:
  
  $US Dollars
  $NZ Dollars
  € Euros
  £ Pounds
  C$ Candian dollar
  $SGD Singapore Dollars
  RM Malaysian Riggits
  ¥ Japanese Yen
  ฿ Thai Baht
  R$ Brazilian Real
  CHF Swiss Francs
  Kč Czech Koruny
  kr DKK Danish Kroner
  kr NOK Norwegian Kroner
  kr SEK Swedish Kroner
  HK$ Hong Kong Dollar
  Ft Hungarian Forints
  ₪ Israeli Shekels
  $MXN Mexican Pesos
  Php Filipino Pesos
  zł Polish Zloty
  NT$ Taiwan New Dollars
  

• How does Pozible determine which projects appear on the front page?

  The projects on our front page are determined by how many pledges and hits they receive.

• Where can I download the Pozible logo?

  There is a widget button on every Pozible project. Look for a group of tabs on the left hand side of the project's main image. Click the one that looks like a spiky wheel and you’ll find many images and widgets to add to your website or blog, including our logo.

• Can charity organisations use Pozible to raise funds?

  Yes, as long as the funds being raised are not being donated to your charity. Charity organisations that need funding for their creative projects can use Pozible to raise their funds.