Frequently Asked Questions




1. What is Pozible?

Pozible is a crowdfunding platform and community for creative projects and ideas.
Developed for artists, musicians, filmmakers, journalists, designers, entrepreneurs, inventors, event organisers, software developers and all creative minded people to help make great things possible.



2. What is Crowdfunding?

Inspired by crowdsourcing, crowdfunding describes the collective cooperation, attention and trust by people who network and pool their money together, usually via the Internet, in order to support efforts initiated by other people or organisations (Wikipedia).



3. How does it work?

We offer creative individuals, groups and organisations the opportunity to raise funds through pre-selling tangible and intangible rewards by posting a project on the pozible.com. Each project has a funding goal and a time limit (from 1 - 90 days) set by the project creator. During this time the project creator spreads the word about the idea to their fans, friends, family, strangers and sponsors. Supporters simply register and help fund the project.

Checkout the Pozible flowchart for our Ultimate Guide for Project Creators.



4. What happens when the project reaches its deadline?

There are 2 scenarios:

Funding SuccessfulIf a project has achieved or surpassed its funding goal, all supporting funds are collected and transferred directly to the project creator after the project deadline. Project creators are then responsible for completing the project and delivering the rewards stated in the project.

Funding Unsuccessful If a project has not met its funding goal, all pledges are cancelled and no funds are transferred. No fees apply to either the project creator or the supporters.



5. All or nothing Crowdfunding?

All Pozible projects are required to set a funding goal and a time limit to raise their funds. If the project fails to raise it’s funding goal within the time limit, no money will change hands.



Does Pozible collect a fee for this service?

All fees only apply to successful projects.

Pozible Service Fees
5%    Discounted fee for invitations from successful project creators.
5%    Discounted fee for Network Collaborator members.
7.5%  Standard fee for all other invitations

Transaction Fees
Pozible recovers all credit card and debit card transaction fee's associated with a transaction (these vary depending on card type and location)
Typical Transaction Fee / International Transaction Fee
2.4% + 0.30c / 3.4% + 0.30c


Listing a project is completely free. There is no fee for project supporters.

6. Who owns what?

Every project creator retains 100% ownership of their project and all intellectual property for their work.



7. What are Rewards?

Rewards are designed to encourage supporters to fund a project. Project creators have the ability to create different tiers of rewards for different levels of support. We also provide the ability to limit the number of rewards available.



8. What can be offered?

It's completely open for project creators to come up with the rewards. Whether it is an mp3 download or a VIP trip to LA, the project creator can be as creative as they want.



9. Who is responsible for delivering the rewards?

The project creator is fully responsible for delivering the rewards set out in the project. Pozible simply provides the platform to facilitate the reward feature.



10. What's the invitation all about?

All projects listed of Pozible require a invitation code. This invitation is available from 3 sources:
Pozible Employees
Previously successful project creators
Pozible Partners
Note: all projects invited by either previously successful project creators or Pozible Partners have discounted fees (see Fees section)



11. What is the Funding goal and deadline?

Each project is required to set a funding goal and a time limit to meet this goal.
The timeframe for projects is set to 1-90 days. We recommend 50-60 days.



12. What can't be a project?

Our Project Guidelines provide more information on what projects Pozible accepts.


13. Can anyone support a project?

Yes. Anyone can support a project to meet its funding goal. You are not required to be in Australia.



14. Can projects be edited after launch?

Yes, you can edit the project except the Project Title, Funding Goal, Time Frame, Start Date and any rewards that is already been chosen by your supporters.



15. Can projects raise more money than their goal?

Yes of course. Projects can gain further support until the project deadline is met.



16. When does Pozible start capturing the pledges?

Pozible starts capturing pledges once a project reaches its funding goal.



17. What are "Project Updates”?

This feature is available to project creators to allow their supporters and potential supporters to follow your progress and track how things are going throughout the life of the project.



18. What media types are allowed in updates?

You can post updates with embedded videos and images.



19. Can I share my project on my favourite social networking website?

Yes. It's up to the project creator to promote and gain support from their network of friends, family, fans, etc. We provide the functions to easily share the project with the most popular social networking websites on the project page (just below the project image/video section).



20. Are support funds tax deductable?

Pozible does not hold DGR (Deductible Gift Recipient) status. Typically support funds for projects are not tax deductable. However, if the project creator holds DGR status, it is up to them to provide tax deductable receipts and manage the record keeping.



21. What is a declined payment?

I have received an email regarding a declined payment. What do I do? And how do I fix it? If you have received an email regarding a declined payment, you can resolve it by logging into Pozible. After you have logged in, a ‘red bar‘ will be visible on the top of the Pozible web page. By click on the ‘red bar’ you will be navigated to a payment portal where you can and re-enter and submit your credit/debit card details. Your payment will be processed immediately and if the credit/debit card has been accepted you will receive an pop-up prompt and a confirmation email..



22. How do I stop receiving emails about project updates?

Project updates are the project creator’s way of keeping you in the loop with the happenings of their project. To stop receiving update emails, log into your Pozible account, go to My Stuff and My Profile. There will be a tiny box that says “Turn off all notifications (including private messages) - Not recommended”. Tick that box and you will stop receiving updates.



23. Where can I download the Pozible logo?

On any project page, there will be a Widget button. Click on it and you will find an assortment of images and widgets you can add to your website or blog, including our logo.



24. I am under 18. Can I still submit a project?

Unfortunately no. However, if you have a parent or guardian’s consent then we will be happy to review the proposal. We ask that your parent or guardian email us with their consent and to make sure you follow through with the responsibilities of running a crowdfunding campaign.



Project Creator FAQ's

Below is a few of the frequently asked questions by our Project Creators:



1. When will pledges be collected/captured?

Pledges will be collected & captured when the amount pledged for the project has reached its funding goal. After the project reaches 100% of the funding target, all subsequent pledges are captured straight away.



2. What are declined payments? Why does it happen?

When Pozible captures funds pledged to a project, there are instances when the pledge amount cannot be captured from the supporters credit/debit card. There is a number of reasons for this but it's usually caused by a recently expired card, a cancelled card, an issue with available funds, a limitation on the card or with international authorisation in Australia. Once a declined payment occurs, Pozible will send daily email remind the supporter to come back and fix the payment. Once login to Pozible, supporter will see a red bar on top of the page with a link to fix the payment, follow the link they will be asked to re enter their payment details and process the payment on the spot.



3. How long does it take Pozible to transfer funds into my account?

Typically, funds are transferred to the project creators bank account within 3-5 business days of the project deadline. If we encounter declined credit/debit card payments, Pozible will seek to capture these outstanding payments during the 7 day period after the project deadline. After 7 days, the payment portal for your project will be closed;the remaining outstanding payments will be captured and the funds will be transferred. In some circumstances, the processing and funds transfer can take up to 14 days.

However, you can always request Pozible to drop all declined payments and transfer the funds straight away to you. To do this, login to Pozible and go to manage project, you will find the request cancel link besides your project, we will transfer your funds immediately, you should have it within 3-5 days.



4. Does Pozible transfer funds to overseas accounts?

Yes, Pozible can transfer funds to all major international bank accounts. Project creators should allow up to 7-10 days to process international bank fund transfers. Funds will be transferred in Australian Dollars only and any conversion of funds into other currencies should to be discussed with your bank prior to the bank fund transfer. Pozible does not cover the cost of international bank fund transfers and any extra bank charges will be deducted along with the transaction fees and the Pozible service fee.



5.Can I edit my project after it has launched?

Yes. You can add more images and videos to your project description as well as edit the text. However, you cannot change the title of your project, the funding goal, the timeframe or any rewards has been chosen.



6.Why do I have to verify my account with my ID?

This is optional. We ask for this so we can verify that you are a real person and are not under the age of 18.



7.Can I resubmit my project if unsuccessful?

Yes, however, we would strongly recommend you rethink a different marketing strategy and let us know how you will be running it in a different way.



8.Is there an expiry date on the invitation code?

No. We understand it might take a few extra weeks to perfect your project proposal so take as much time as you need to get it right.